SHIPPING & RETURNS
SHIPPING POLICY
At Plunge Waterwear, we aim to deliver your order as quickly as possible. All orders are processed within 1–2 business days and shipped from South Florida, USA.
U.S. Shipping
Orders $100 and up: Ship FREE via USPS Priority Mail, which typically arrives within 3–5 business days after processing.
Orders under $100: Ship for a flat $8 via USPS Ground Advantage, which typically arrives within 4–6 business days, depending on your location.
International Shipping
We ship internationally via USPS International or FedEx International Connect. Delivery times vary by region, but most international orders arrive within 15 business days after processing. Customs fees or import taxes (if applicable) are the responsibility of the customer.
Tracking & Updates
Once your order has shipped, you’ll receive an email with a tracking number so you can follow your package’s journey.
Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or customs processing.
If you have any questions about your shipment, please reach out to us anytime at support@plungegear.com
RETURN & EXCHANGE POLICY
We want you to love your Plunge suit—but if it doesn’t fit just right, we’ve got you covered. 🌊
You may return or exchange your dive suit within 30 days of delivery (or 45 days for international orders) as long as:
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Tags are still attached
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The suit is unworn in the water
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The fabric is free of any residues, deodorant marks, odors (including lotions, perfumes, or laundry detergent), or other signs of wear
We offer one free exchange on eligible U.S. orders — we’ll cover the shipping both ways to help you find your perfect fit.
If you prefer a refund or store credit instead, we’re happy to accommodate.
You can ship the return using your preferred carrier, or we can email you a prepaid return label and deduct the shipping cost from your refund.
Please note that items showing signs of wear, residue, or damage will not be accepted.
Your satisfaction means everything to us, and we want you to feel confident when you dive in. 💙
For help with a return or exchange, please contact us at support@plungegear.com